Before you open an account or place a single bet on 89bd1, these terms set out exactly what we expect from you and what you can expect from us. Access to our platform — including live casino tables, slots and sports markets — depends on your local law and eligible regions, so read through these conditions carefully and check that they apply where you are.
Account eligibility rules
Wallet & transaction terms
bKash, Nagad, Rocket covered
Live casino and slots
POLICY POSTURE
How These Terms Govern Your Account
These terms form the agreement between you and 89bd1 the moment you complete account registration. They cover everything from how your wallet operates to how disputes are handled. We may update these terms from time to time; when we do, the revised version appears on this page and takes effect for any activity that follows. Continuing to use the platform after a revision means you accept the updated terms. Your account is personal and non-transferable. You are responsible for keeping your login credentials secure. Any transaction completed through your account — whether a deposit via bKash, a Nagad transfer or a Rocket payment — is treated as authorised by you unless you notify us otherwise through the support channel immediately. We handle account disputes based on the transaction records held in your wallet history, so those records are your first reference point whenever a question arises about a payment. Availability of our services depends entirely on the laws applicable in your location and on whether your region is eligible. We make no representation that accessing 89bd1 is lawful in every jurisdiction. It is your responsibility to confirm eligibility before proceeding.
bKash
Deposits and withdrawals processed through bKash are logged in your account wallet with a reference number you can check at any time.
Nagad
Nagad transfers appear in your transaction history immediately after confirmation; raise any discrepancy with support before the session closes.
Rocket
Rocket payments are subject to the limits shown in your account deposit page; those figures are the authoritative reference, not third-party estimates.
WHAT IS COVERED
Where These Terms Apply and Where They Don't
These terms govern specific parts of your relationship with 89bd1. Understanding the boundary between what falls inside this policy and what sits outside it helps you know where to look when a question comes up. Account access, wallet transactions and the content we serve are all within scope. Third-party services you reach through our platform carry their own terms that we cannot speak to.
Account access
Registration, login, session management and account closure all fall under these terms. Eligibility requirements are stated at sign-up; if your region becomes ineligible after registration, we will communicate the impact on your account.
Wallet transactions
Every deposit, withdrawal and internal transfer processed through bKash, Nagad or Rocket is covered. The amounts, dates and reference IDs shown in your wallet history are the binding record of each transaction.
Site content
The games available in the lobby — including titles from Bigtime Gaming, CQ9, Habanero and Spadegaming — are covered by these terms with respect to fair-play rules, payout mechanics and display accuracy. RTP information is shown only where the game or provider exposes it.
Third-party services
Payment networks, mobile wallet providers and any external links you follow from our pages operate under their own terms. We are not responsible for those providers' policies, fees or service availability.
YOUR ACCOUNT RIGHTS
Practical Actions Available to You Under These Terms
These terms are not one-sided. You have concrete actions available at every stage of your account relationship with us. Your wallet transaction history is always accessible after login — that record is yours to review, and it is the starting point for any question about a deposit or withdrawal. If any personal detail in your account is incorrect, you can update it through the account settings page; for details that require identity verification, the process and required documents are described in the verification section of your account dashboard. Any question about how these terms apply to your specific situation can be raised directly with our support team — see the contact section below for the paths available. If you decide to close your account, that request is handled through support and takes effect once any pending transactions have settled.
Review your records
Transaction logs, bet history and wallet statements are available in your account after login; use these as your reference before raising any dispute.
Correct account details
Basic details like contact information can be updated in account settings; identity documents follow the verification flow shown in your account dashboard.
Raise a question
Direct any terms-related question to our support team via the contact paths on this page; cite your account ID and the relevant transaction reference for a faster response.
Request account closure
Submit a closure request through support; we will confirm the request, settle any pending wallet balance and confirm the closure date in writing.
CONTACT PATHS
How to Reach Us About These Terms
If something in these terms is unclear, or if you need to act on a right described above, use one of the contact paths below. Include your account ID and a brief description of the issue so the right team can respond without back-and-forth.
Live Chat
The fastest path for account and transaction questions. Open the chat widget from any page after logging in; responses are handled by our Bangladesh support team.
Email Support
For formal requests — account closure, identity correction, written confirmation of a terms change — email us at the address shown in your account settings under Contact.
Account Dashboard
The current state of your account limits, wallet activity and any active notices is shown in your account dashboard after login. Check there first before contacting support.
DATA AND SECURITY
How We Handle Your Data and Account Security
Security and data handling are part of the same commitment these terms make to you. Your account credentials are stored using standard encryption practices; we do not store raw passwords. Session tokens expire after inactivity, and any unusual login pattern triggers an additional verification step visible in your account. We retain transaction records for as long as required to resolve disputes and meet our operational obligations — the retention period is stated in our Privacy Policy, which sits alongside these terms. Cookies are used to keep your session active and to remember your preferences; you can review and adjust cookie settings through your browser. To request a copy of the data we hold, or to ask for a correction, contact support with your account ID and the specific data request.
Encrypted credentials
Login details are stored with encryption; we never store or transmit raw passwords. Report any suspected unauthorised access to support immediately using the live chat path.
Session and cookie handling
Active sessions expire after inactivity. Cookies keep your preferences and session state; adjust them through your browser settings at any time without affecting your wallet or bet history.
Data retention
Transaction records and account data are kept for the period stated in our Privacy Policy. Once that period passes, data is deleted unless a live dispute requires it to be retained longer.
Data requests
To access, correct or query the data we hold about you, contact support with your account ID. We will confirm receipt and respond within the timeframe set out in the Privacy Policy.
TERMS FAQ
Common Questions About These Terms
The questions below cover what we hear most often when people are reading through the terms for the first time. If your question is not here, the support team is the right next step.
Do these terms apply to me if I am in Bangladesh?
Access to 89bd1 depends on whether your location is an eligible region under local law. These terms govern your account if you are in a supported region. It is your responsibility to confirm that access is lawful where you are before registering or making a deposit.
What happens if 89bd1 updates these terms?
We post the revised terms on this page and note the effective date. Continuing to use the platform after the update takes effect means you accept the new version. If a change materially affects your account, we aim to communicate it through the notification shown in your account dashboard after login.
A bKash deposit is not showing in my wallet. What should I do?
Check your bKash transaction history first and note the reference number. Then open a live chat with support, share your account ID and that reference. Support will cross-check the transaction log and confirm or resolve the discrepancy. Do not attempt a second deposit before the first is confirmed.
Can someone else use my account?
No. Your account is personal and non-transferable under these terms. Sharing access or allowing a third party to operate your account is a breach of these terms and may result in account suspension. All activity through your login is treated as authorised by you.
How do I close my account?
Contact support via live chat or email with your account ID and a clear closure request. We will confirm the request, process any settled wallet balance through your registered payment method — bKash, Nagad or Rocket — and send written confirmation once the account is closed.
Where can I see the transaction limits for Nagad or Rocket deposits?
The current limits for Nagad, Rocket and other payment methods are shown on the deposit page inside your account after login. Those figures are the authoritative reference. We do not publish fixed limits on this page because they can change; always check your account for the current values.
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